Privacy Policy

1. Introduction

Welcome to Adore-Eco.com (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [adore-eco.com] and use our services.   
By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect
  • Information You Provide Directly:
    • Account Information: When you create an account, we collect your name, email address, password, and contact information.
    • Order Information: When you place an order, we collect your shipping address, billing address, payment information (processed by a third-party payment processor), and order details.
    • Communication Information: When you contact us, we collect your name, email address, and the content of your communication.
    • Newsletter Sign-Up: If you subscribe to our newsletter, we collect your email address.
    • Reviews and Feedback: If you leave product reviews or feedback, we collect your name and the content of your submission.
  • Information Collected Automatically:
    • Log Data: We collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, and pages visited.   
    • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.
    • Device Information: We may collect information about the device you use to access our website, including device type, operating system, and unique device identifiers.   
  • Information from Third Parties:
    • We may receive information from third-party service providers, such as payment processors and shipping companies, to fulfill your orders.
    • We use third party analytical services like google analytics that collect information about your website usage.
3. How We Use Your Information
  • To process and fulfill your orders.
  • To create and manage your account.
  • To communicate with you about your orders, products, and services.
  • To send you newsletters and promotional materials (with your consent).
  • To improve our website and services.
  • To personalize your experience.
  • To prevent fraud and ensure security.
  • To comply with legal obligations.
  • To analyze website traffic and user behavior.
4. Sharing Your Information
  • Third-Party Service Providers: We share information with third-party service providers who help us operate our website and provide our services, such as payment processors, shipping companies, and marketing platforms.   
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.   
  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders.   
  • With your Consent: We may share your information with third parties with your consent.
5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.   

  • We use encryption technologies to protect sensitive information.
  • We restrict access to your information to authorized personnel.
  • We regularly review our security procedures.
6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request to correct any inaccuracies in your personal information.   
  • Deletion: You can request to delete your personal information (subject to legal limitations).   
  • Opt-Out: You can opt-out of receiving marketing communications from us.   
  • Data Portability: You can request to receive a copy of your personal information in a portable format.

To exercise these rights, please contact us at enquries@adore-eco.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior. You can control cookies through your browser settings.   

  • Explain what type of cookies are used (essential, analytics, marketing etc.)
  • Explain how a user can control cookies.
8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.  

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our website after any changes indicates your acceptance of the new policy.  

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: hello@adore-eco.com
Important Considerations:
  • Payment Processing: If you use a third-party payment processor, clearly state that their privacy policy applies to payment information.
  • International Data Transfers: If you transfer data internationally, explain how you comply with applicable data protection laws.
  • California Residents (CCPA/CPRA): If you have California residents as customers, you must comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Add appropriate sections regarding California residents rights.
  • European Union Residents (GDPR): If you have EU residents as customers, you must comply with the General Data Protection Regulation (GDPR). Add appropriate sections regarding GDPR requirements.
  • Australian Privacy Principles: If you operate from Australia, ensure compliance with the Australian Privacy Principles.
  • Sustainability/Ethical Data Use: If your company has specific ethical data use principles, include those in your policy. For example, if you pledge to never sell data, explicitly state it.

Remember to replace the bracketed information with your specific details. This template provides a solid foundation, but professional legal advice is crucial for complete compliance.